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Insights to provide you with a better understanding of people, culture, and technology.

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Insights

Interactive Videos: What’s Next for Customer Education and Engagement

Interactive video is the next logical step in the evolution of digital media. While it isn’t new, it seems that the market is finally ready for widespread adoption of this format. It’s a bridge between traditional video content and interactive games or animation heavy websites, offering the ability to more deeply and actively engage with

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Insights

Interactive Video: A Complete Guide to the Future of Video Content

Remember the last time you watched a compelling video that made you wish you could learn more about a specific point or choose what happens next? That’s exactly what interactive video delivers. It’s transforming how we engage with video content, turning passive viewers into active participants in their own learning journey.

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Insights

Effective Educational Videos Start With Purpose

Video production can be a powerful tool for learning designers, but only if used thoughtfully and with clear intention. Creating a video that achieves your desired results takes careful planning and design, and that starts with a clearly defined purpose.

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Video-based Learning
Insights

Better Video-based Learning

Video can be very effective, but it needs to be done thoughtfully. Sending people an hour-long talking head (lecture) video is not the most helpful strategy. Follow these recommendations to improve your resources.

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Insights

Purpose First, Format Second for Online Learning

Stop obsessing about which “content type” to use and focus on the purpose. Learning is a dance between current and future states, and you have to balance making it easy for them in the right places so they can focus on stretching themselves bit by bit in their knowledge and skills.

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Insights

How is Customer Education Different From Marketing?

Customer education often starts as a marketing initiative, which comes with surprising challenges.
There are some very clear parallels between industries—however, there are some significant differences as well that can get in your way if not carefully planned for.

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Technology

LMS Platform vs Content

A common mistake when selecting a LMS platform is to think of your LMS and resources as the same thing—they are not, and you’re likely being swindled if an LMS vendor is promising you large content libraries for signing up with them.

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Insights

Engager Videos vs Explainer Videos

We’ve all heard of explainer videos by now. Love ’em or hate ’em, they work. In fact, they’re so successful that they’ve spawned an entire industry of software (Toonly, Vyond, Doodly etc.) and media channels. On the other hand, we have the Engager video where the primary purpose of is to engage the learner. They

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