Are you struggling with customer retention, support overload, or adoption challenges? A well-designed customer education portal could be the solution your company needs to drive long-term engagement and loyalty. We specialize in creating customized, high-quality learning experiences that help growing businesses onboard, educate, and retain customers—at scale.
Educated customers are your most loyal customers. Whether you’re facing churn, need to scale onboarding, or reduce support tickets, a customer education portal can transform how you interact with and retain your customers.
Our boutique learning design firm crafts personalized, interactive educational experiences that streamline your processes and improve customer satisfaction.
Growing businesses often struggle with customer retention, product adoption, and support overload. Our tailored customer education portals solve these challenges, streamlining processes to improve user experience, reduce admin tasks, and boost customer engagement.
Our customer education portals are designed to reduce the volume of support queries by proactively addressing common customer questions through accessible, engaging learning modules.
Seamlessly guide your customers through onboarding and new product launches with interactive, scalable learning solutions that boost retention and product engagement.
We consolidate your educational resources into a single, easy-to-navigate portal, giving your customers the information they need without the confusion of multiple platforms.
We take care of the heavy lifting. Our solutions are crafted on Thinkific Plus to launch quickly and require minimal internal management, freeing up your team to focus on growth while we handle the heavy lifting.
Whether you’re a Customer Success Director in a growing company or a Director of Learning at an enterprise-level organization, we understand your unique challenges and can help you with:
We custom-build your education platform on Thinkific Plus so it can scale with your business, offering immediate value and long-term growth.
Every organization needs to train and support people to do their jobs effectively. By planning and implementing learning and development (L&D) programs and resources, you give your team members a solid foundation and framework to grow within, leading to more productive employees and a more effective organization and culture.
Knowledge Translation is essential when there is a need to bridge the gap between research findings and practical applications to bring about societal benefits and informed decision-making. Social Marketing uses insights and tactics from marketing and advertising to spread helpful information to improve people’s lives.
Videos have a unique ability to evoke emotion and communicate social cues. Whether telling a story or sharing vital information, video is a powerful tool when done right. We create engaging animated and live action videos to get your message across in a highly appealing and effective way.
Let us help you launch your customer education portal quickly on Thinkific Plus, efficiently, and with the highest level of quality. Whether you’re just starting to think about customer education or you need to overhaul your current approach, we can create a solution that fits your needs and your timeline.